Innovation Challenge: Problem Statements

Problem Statements

The much-anticipated Innovation Challenge poses a set of FinTech problem statements that represent the various challenges that financial institutions, corporates and consumers face in the United Arab Emirates (UAE) and the wider Middle East, Africa & South Asia (MEASA) region. It will seek to address real challenges, championed by corporates.

Selected FinTech applicants will be invited to Abu Dhabi to showcase their solutions to potential business partners and delegates during FinTech Abu Dhabi 2019 from 21-23 October 2019. 

Problem Statements

Problem statements are grouped under the following challenge areas. Click on each title to view the statements and see which one you would like to tackle.

Financial Inclusion

Financial Inclusion

1. The Problem: Bank account "light" for SMEs

SMEs are unable to open bank accounts quickly to get their business off the ground by allowing them to start receiving and making payments.

The Ask: Create a streamlined and efficient digital solution for banks to collect the required account-opening information from SMEs, to enable banks to quickly open "light" bank accounts for SMEs that provide SMEs with basic banking services sufficient for SMEs to get their businesses up and running. The solution should also enable the bank to collect further information from the SME in the interim to allow a full bank account to be opened for the SME.

2. The Problem: SME debt financing platform

SMEs often encounter difficulties obtaining financing (whether working capital, documentary or trade finance) and have to approach multiple funding sources which can be very time-consuming and costly for SMEs.

The Ask: Create a digital platform that allows SMEs to seek debt financing easily and quickly from lenders such as banks or corporate factors in a one-stop shop, without the need to individually reach out to multiple potential lenders separately.

3. The Problem: Advanced credit analytics

Banks are currently not taking advantage of the latest advances in technology with regard to data analytics for credit scoring. There is immense potential in being able to use these technologies to enhance efficiency in the credit scoring process.

The Ask: Create a digital solution which allows banks to process large quantities of diverse data to create more reliable credit scoring and credit profiles of borrowers, with the specific aim of increasing financing to corporates, in particular the SME sector.

4. The Problem: Financial services for un(der)banked migrant workers

Banking, remittance, investment and insurance services are often out of reach of low income migrant workers.  Having access to financial services will improve employee welfare and the lives of such migrant workers, while reducing risks associated with the informal sector (shadow banking).

The Ask: Develop a practical KYC-enabled digital / mobile solution to offer banking, investment, insurance and/or other financial services to low income migrant workers in a cost effective and a convenient way.

RegTech & SupTech

RegTech & SupTech

5. The Problem: Supervision of fiat currency backing stable coins

Many issuers of stablecoins claim to have a full 1:1 fiat currency backing them.  However, it is challenging to establish if this backing is indeed true.

The Ask: Create a digital solution to provide regulators and other relevant stakeholders real-time read-only visibility into the bank account(s) holding the fiat currency purported to be fully backing the stable coins in circulation.

6. The Problem: Supervision of client money held by non-bank market intermediaries

Currently, regulators will only be notified of irregularities or control failures by licensed firms in safeguarding Client Money post-event, usually through the firm proactively informing the regulator or the regulator's own review or inspection.   

The Ask: Create an automated solution that allows the regulator to monitor firms' management and safeguarding of client money. The solution should enable the licensed firms / Regulator to:

  • Automatically monitor the deposits and withdrawals of client money;
  • Automatically reconcile firms' client money balances in the bank account held at the custodian bank against firms' internal client money records at the individual client level;
  • Flag any issues in real time regarding any disparities or issues with regard to client money holdings by firms.
Banking & Finance

Banking & Finance

7. The Problem: Escrow Services

When purchasing/selling a second hand car, the buyer/seller has to effect the exchange of money by relying on a cheque, using a bank transfer or exchange large quantities of physical cash in person. Each of these channels carries with it certain risks, inconvenience and inefficiency. In particular, the buyer usually has to transfer all the funds to the seller before taking delivery of the car.

The Ask: Create a digital solution which enables the transfer of funds between a buyer and seller to be effected only when there is an electronic confirmation from the relevant government authority that the ownership registration has been transferred to the buyer. Before this electronic confirmation is obtained, the solution should hold the buyer's funds in secure escrow.

8. The Problem:  Digitisation of trade processes

It is an extremely time-consuming and manual process for banks to obtain trade finance documentation from their trade finance clients and other counterparties in the trade finance lifecycle.

The Ask: Create a one-stop efficient digital platform to enable banks to collect, authenticate and review trade documentation electronically in a secure manner from trade finance clients and the other various counterparties in the trade finance cycle.



9. The Problem: Digitisation of Insurance Processes

The process of selling and servicing of insurance products by insurers can often be manual-based and inefficient, resulting in a limited access to new customer segments.

The Ask: Develop a digital solution where consumers can buy, use, pay for and claim for insurance on their mobile phone or any digital device, thereby lowering the cost of selling and servicing of insurance products.

10. Data analytics

Price premiums of insurance coverage are not sufficiently calibrated to encourage better lifestyle choices.

The Ask: Develop a solution that leverages data or real-time insights from devices to create personalised insurance and dynamically price premiums for general and life insurance coverage.

Digital Marketplaces

Digital Marketplaces

11. The Problem: Financing platform for sustainable development

Greater access to private sector funding will support sustainable urban development as population rises, demand on infrastructure increases and cities intend to reduce carbon emissions.There is however a general lack of structured, inclusive marketplaces to facilitate the awareness and the financing of such projects.

The Ask: Develop an online platform that connects city planners and developers with the financial sector so that sustainable urban development projects can raise awareness and gain access to a wider investor pool.  The platform should act as an information repository, highlight projects for development and their key features, and facilitate contact between developers, government agencies and potential investors.

12. Platform for digital debt and equity issuance

Ease of access to private debt or equity funding and strategic investors is a key enabler of an innovative entrepreneurial ecosystem.  However, regulatory safeguards on investor protection against losses arising from illiquid investments and potential fraud have meant strict limits on unaccredited investors.

The Ask: Create a digital platform that enables the efficient creation, distribution and exchange of tokenised debt, equity or funds units to enable private enterprises to seek financing.  The tokens would be coded with investor safeguards to ensure compliance with applicable regulatory requirements.  The platform should be enabled by functions and processes that promotes issuer accountability, risk management, transparency and due diligence.

13. The Problem: API marketplace

Financial institutions often do not have a ready platform to allow them to test and experiment with FinTechs before selecting the best fit, while FinTechs are overburdened with the procurement processes incurred each time they interact with the financial institutions.

The Ask: Create a digital platform that would reduce both time to market and investments needed by financial institutions to create and offer open APIs to facilitate industry standardisation and creation of innovative customer-centric solutions.

Wealth & Asset Management

Wealth & Asset Management

14. The Problem: Access to high quality investments for all small investors

Small savers and retail investors face high financial and financial education barriers to entry to good quality investments that are typically accessible to institutional investors.

The Ask: Develop a digital / mobile app solution that enables retail individuals to invest into suitable investment products (e.g. through micro-investments of government bonds) in a low-cost, direct, transparent and seamless manner.

Security & Trust

Security & Trust

15. The Problem: Security for open banking/data

Financial markets, banks and financial institutions are harvesting, processing, storing and exchanging ever-increasing amounts of data.  Ensuring the right confidentiality, security and integrity of data is crucial for well-functioning financial markets.

The Ask: Develop a solution that can help financial institutions / companies detect, identify, predict and prevent financial cybercrime.

Develop a solution to enable selective disclosure / sharing of sensitive transaction data to other identified parties in a secure manner, mitigating cyber security risks.



16. ADGM welcomes participation from applicants with any other technological solutions that would enhance (i) business efficiency, (ii) cost-effectiveness; (iii) risk management; (iv) regulatory or security outcomes; and/or (v) consumer welfare in the financial services sector.

Applications for the Innovation Challenge are now closed.

Co-Hosted By


Abu Dhabi Global Market                  Central Bank of United Arab Emirates       



Powered By


Host City


Government Partners - 2019

Platinum Partners - 2019


Accelerator Partner - 2019


Gold Partner - 2019


Silver Partner - 2019



Bronze Partners - 2019


Education Partner - 2019


Media Partners - 2019


Arabic Technology Partner - 2019



Community Partners - 2019



Visitor registration will open shortly.  Be notified as soon as registration is live. 

Register your interestarrow