Etihad is required to provide various documents including KYC (Know Your Client), regulatory documentation and Compliance Documents (Financial Statements) to counter-parties (predominantly banks) generally on a scheduled basis (banks will often look to refresh their KYC data from time to time).
Some of this documentation is bespoke (banks will have their own forms with relevant information such as whether either party carries out business in sanctioned countries), but a lot of the information is standardised, such as Memorandums of Association, Trade Licences etc. Likewise signature mandates are updated from time to time but will apply across multiple banks. Banks will often require identification documents for signatories.
1) Repetition: A lot of these processes are highly repetitive, require human intervention and a lot of administrative work.
2) Security & Trust: Since there are personal ID documents for signatories and potentially confidential data about companies, Etihad need to be cautious about how the documents are stored and how widely they are shared.
Etihad is especially interested in how Blockchain may feature as part of a document repository and sharing system.